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RIC Global Patient Services 345 East Superior Street South MezzanineChicago, IL 60611
Your Global Patient Services Care Manager at RIC will assist with travel logistics and coordinate your clinical care. Prior to arrival, your RIC Care Manager will provide you with orientation information, schedule your appointments and facilitate communication with your treatment team. The Care Manager will work closely with you to set up the most convenient travel & housing options. This Care Manager will remain available to you throughout your stay as a “single point of contact” for support and ongoing assistance as needed.
The following information is most helpful for our physicians and nurses when reviewing your rehabilitation needs:
RIC has a variety of temporary housing options available all within a short walk or cab ride to the hospital. There are a large number of hotels in the neighborhood from luxury accommodations at the Peninsula, Four Seasons, and Ritz Carlton to more affordable options at the Red Rood Inn, Hyatt or Marriott. There are also several extended stay hotels that offer kitchenette suites and are set up for longer stays. Furnished one-, two- and three-bedroom apartments can be rented through Chicago’s network of Corporate Housing companies.There is a Ronald McDonald House on campus a few blocks from RIC that can also provide low-cost housing for families of pediatric patients who are interested in a supportive, communal living environment with private bedroom/bathrooms. RIC Place, is located on the 7th floor of the Ronald McDonald House and offers eight bedrooms for family with adult patients receiving care at RIC. RIC Place provides well-appointed private bedrooms/baths on a unit with a communal kitchen and family room. Find out more about RIC Place here.
Your Global Patient Services Care Manager can reserve a room for you at either the Ronald McDonald House (for patients under age 21) or for RIC Place (the floor within the Ronald McDonald House built for adult patients at RIC). Find out more about RIC Place here.
Your referring physician/treatment team will assess the safest way for you to travel to Chicago. Once they have determined what is medically appropriate, your RIC Care Manager with work with your referring treatment team to coordinate the flight, any accompanying medical personnel, air ambulance, and ground transit.
RIC is conveniently located to both O’Hare International Airport (ORD) and Midway International Airport (MDW) airports. If flying in a private plane, Chicago Executive Airport provides another option.
345 E. Superior Street - Chicago, IL 60611 | 1-800-354-REHAB (7342) | 312-238-1000
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