After you have contacted us, a physiatrist will review your medical information relating to your condition. If it is determined that Rehabilitation Institute of Chicago (RIC) is an appropriate choice for your care needs, the Guest Services Coordinator will provide you with a cost estimate, based on the anticipated rehabilitation services you will utilize at the Institute. Should you and your physician determine that treatment at the Institute is appropriate, the Guest Services Coordinator will then inform you, in writing, of the required deposit before admission. Payment in full or a letter of guarantee is required before you start any treatment or other procedure at the Institute.
Payment in Advance
Prior to receiving treatment at RIC you will be required to pay for those services in advance. We accept payment in the form of a major credit card, traveler's check, certified check or wire transfer. A wire transfer payment must be received 48 hours prior to treatment. It is recommended that you wire funds to RIC at least five days prior to your arrival date to ensure its receipt and timely processing. We require payment in full or a letter of guarantee from the prospective patient or his/her guarantor. A customary deposit is fifty percent (50%) of the anticipated length of stay.
Costs Not Included by the Initial Deposit
Your initial deposit does not cover specialized equipment (such as assistive technology equipment, wheelchairs), prosthetic & orthotic devices or prescriptions. Other items not covered include any treatment, procedure or diagnostic test not specifically addressed in your deposit requirement letter for your proposed treatment.
On occasion, we may need to inform you during your treatment at RIC that an additional deposit is required. This situation arises when the treatment costs exceed the initial deposit. If this occurs, the Guest Services Coordinator would inform you of the additional costs prior to treatment.
Depending on your preference, we will provide you with a weekly, bi-weekly or monthly-itemized statement of account. If you have a question or concern regarding your statement while staying at RIC, a Patient Financial Services representative will be available to answer your questions.
Completion of Services
Upon completion of your treatment, the Guest Services Coordinator will provide you with a final statement. If you have an outstanding balance or are entitled to a refund, the Patient Financial Services Representative will contact you prior to discharge. Once your account has been reconciled, you will receive a refund for any outstanding balance.
The first Web site referenced below offers an international guide to financial services in Chicago - the second site provides an online currency exchange calculator.
Institute of International Education (IIE)
The IIE Web site provides a list of online resources to assist international visitors find financial services in Chicago.
Currency Exchange Calculator
Yahoo! has an online calculator that can calculate the exchange rate for various currencies.