Non-Discrimination and Access - Rehabilitation Institute of Chicago

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Non-Discrimination and Access

RIC’s Commitment to Non-Discrimination and Access

 

The Rehabilitation Institute of Chicago (“RIC”) complies with applicable Federal civil rights laws and does not discriminate or treat people differently on the basis of race, color, national original, age, disability or sex.

 

To ensure meaningful access to our services, RIC:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Information in alternative formats (e.g., large print, audio)
  • Provides free language services to patients whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

 

If you need these aids or services, please notify a member of your care team.

 

Complaints and Grievances

 

If you experience any difficulty in obtaining these aids or services, or you believe RIC has discriminated on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with RIC’s Director of the Donnelley Ethics Program, 345 E. Superior Street, Chicago, Illinois 60611, 312-238-1885 (tel), 312-238-8122 (fax).  You can submit a grievance in person or by phone, mail, or facsimile.  If you need help preparing a grievance, RIC’s Director of the Donnelley Ethics Program is available to assist you.

 

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/cor/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

  

Language Assistance Services

 

Interpreter assistance is available upon request 24-hours a day and free of charge for all RIC patients.  Ask any RIC staff member for assistance.

 

Español (Spanish)

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Pida asistencia a cualquier empleado del RIC.

 

Polski (Polish)

UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.  Po pomoc prosimy skontaktować się z dowolnym pracownikiem RIC.

 

繁體中文  (Chinese)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。如需援助,請聯繫任何RIC員工。

 

한국어  (Korean)

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  언어 지원(통역)이 필요하시면,  RIC 직원에게 알려 주십시오.

 

Tagalog (Tagalog – Filipino)

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Para sa tulong, makipag-ugnayan sa sinumang kasamahan sa RIC.

 

العربية (Arabic)

ملحوظة:  إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. للمساعدة، الرجاء التواصل مع

اي من موظفي معهد شيكاغو لإعادة التأهيل

 

Русский  (Russian)

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Для получения помощи, пожалуйста, свяжитесь с любым работником RIC. 

 

ગુજરાતી (Gujarati)

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. સહાયતા માટે, કૃપા કરી કોઈપણ RIC સહયોગીને સંપર્ક કરો.

 

اُردُو (Urdu)

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ معاونت کے لیے،

براہِ کرم کسی بھی RIC ایسوسی ایٹ سے رابطہ کریں۔

  

Tiếng Việt  (Vietnamese)

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Để được giúp đỡ, vui lòng liên lạc với bất kỳ nhân viên nào của Viện phục hồi RIC.

 

Italiano (Italian)

ATTENZIONE:  In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti.  Per ottenere assistenza, rivolgersi a un dipendente della RIC.

 

हिंदी (Hindi)

ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। सहायता के लिए, कृप्या कोई भी RIC सहयोगी को संपर्क करें।

 

Français (French)

ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Pour obtenir de l’aide, veuillez contacter tout représentant du RIC.

 

λληνικά (Greek)

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Για βοήθεια, παρακαλούμε επικοινωνήστε με οποιονδήποτε συνεργάτη της RIC.

 

Deutsch (German)

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Falls Sie Hilfe benötigen, wenden Sie sich bitte an einen Mitarbeiter von RIC.