Contact Us - Rehabilitation Institute of Chicago

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Contact Us


Call RIC

The fastest way to contact us for any medical concern is by telephone: 1-800-354-7342 or 312-238-1000. We are available to help current and prospective patients, their families and friends, and community members.

Our Call Center is staffed from 7:00 a.m. to 7:00 p.m. CT (UTC-6:00), Monday through Friday. If you are calling outside of those hours, you may leave a recorded message. (Se habla español)


  • Mailing Address

  • Rehabilitation Institute of Chicago
    345 East Superior Street
    Chicago, IL 60611

    If you are sending a card or a gift to a patient, please include the patient's full name and room number.*

  • General Contact Phone Numbers

    1-800-354-REHAB (7342) (toll-free US)
    312-238-1000 (local Chicago)

    General Contact Online Form

    Use our Online Form for general concerns
  • Customer Care / Comment Line

    312-238-4410

  • Locations

    See "Find an RIC Location"
    Faxes for professional referrals are included in listings.
    Download PDF of all locations here.
  • Doctors

    See "Find an RIC Doctor"
  • Medical Records

    Rehabilitation Institute of Chicago
    Medical Records Department, Room 1668
    345 East Superior Street
    Chicago, IL 60611
    Phone: 312-238-2883 Fax: 312-238-2900

    Fax for international medical records only: 
    +1-312-238-1616

  • Staff Directories

    RIC does not provide a public directory of employee and physician phone numbers and email addresses. To contact an individual RIC member, call the RIC main line and the call center will connect you. To view online profiles of physicians, nurse practitioners, and researchers, visit:Find an RIC Doctor
  • Website Comments or Corrections

    webmaster@ric.org

*Sending Gifts to Patients

An important part of every patient's recovery is support from loved ones. If you would like to send a card or a gift to an RIC patient, please include the patient's full name and room number. To mail cards or have gifts delivered to patients at our flagship hospital, please send them to the following address:

[Patient Name, Room Number]
Rehabilitation Institute of Chicago
345 East Superior Street
Chicago, IL 60611