Defining Quality - Rehabilitation Institute of Chicago

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Defining Quality

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Defining Quality

Quality and reputation

In 1954, an old warehouse in Chicago was purchased and converted into a small rehabilitation center orchestrated by Dr. Paul Magnuson, a renowned orthopedic surgeon who, greatly moved by the personal tragedies of World War II, devoted his life to the ongoing care and recovery of people with disabilities.

Since our humble beginning, the Rehabilitation Institute of Chicago (RIC) has grown to become a recognized leading provider of comprehensive rehabilitation services. We've gained this reputation because of our passion for our quality mission.

Defining quality

So how do we define quality? At RIC we characterize quality by how successful we are in helping people with disabilities lead the most independent and fulfilling lives possible. Based on our exceptional patient satisfaction and quality data, we know we are on the right track. In addition, the recognition we have received from external organizations validates this too. One great example is U.S. News & World Reportsince 1991 the publication has ranked RIC as the "#1 Rehabilitation Hospital in America."

It is because of our quality mission that we focus our resources into four areas that also represent the cornerstones of our mission:

  • Patient care
  • Research
  • Professional education
  • Advocacy & community outreach

Of course the reason we're able to do this great work is because of the excellent people who make up the RIC family. We encourage you to explore this section of our Web site and learn how we bring our quality mission to life, Advancing AbilityTM for people with disabilities each and every day.

RIC annually files a report of its community benefit plan with the Illinois Attorney General's Office. This report is public information and is available to the public upon request by contacting:

Illinois Attorney General
Charitable Trust Bureau
100 W. Randolph St., 11th Floor
Chicago, IL 60601
(312) 814-2595
TTY: 1-800-964-3013

Protecting Patients, Preserving Integrity, Advancing Health

Research plays an integral role in advancing the health of our patients through the discovery of new and innovative treatments. To ensure the integrity of RIC research, and most importantly, to protect the well-being of the participants in our research, RIC is committed to compliance with federal conflict of interest regulations and standards. RIC requires disclosure of external financial interests to RIC so that any conflicts of interests may be identified, and as applicable, managed.

Conflict of interest refers to situations in which financial or other personal interests may bias or compromise, or have the appearance of biasing or compromising, one’s professional judgment relative to clinical practice, research, leadership or purchasing actions.

RIC does not prohibit all relationships which cause or may appear to cause conflicts of interest, but does require that external financial interests are disclosed and conflicts of interest managed, as applicable.

View RIC’s Conflict of Interest Policy.

To request information regarding financial conflicts of interest regarding research funded by the Public Health Service in accordance with 42 CFR Part 50 Subpart F, please contact the following via U.S. mail at the address below, or email at

Rehabilitation Institute of Chicago
ATTN: COI Public Access Request
Leyla Erkan, Corporate Compliance and Privacy Officer
345 East Superior Street
Chicago, IL 60611