Certified in International Travel - Rehabilitation Institute of Chicago

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Published on May 31, 2012

The Rehabilitation Institute of Chicago receives Medical Travel Commission 2012 Certification

Organization Meets 100 Percent of International Patient Program Certification Criteria

Medical Travel Commission certifiedASHEVILLE, NC—May 31, 2012—The Medical Travel Commission™ (MTC) today announced that The Rehabilitation Institute of Chicago (RIC) is MTC 2012 Certified®, and meets the Commission’s International Patient Program criteria for 2012. The International Patient Program Certification is designed to recognize organizations that provide extraordinary, best in class service to patients traveling across international borders for care. The Commission is an independent organization dedicated to setting standards for service excellence to International Patients and elevating the level of service quality by safeguarding patient experiences in the following areas: Communication, Customer Service, Provider Interaction, Quality Care and Medical Information Exchange.

As a MTC 2012 Certified organization, RIC completed an inspection process that included interviews, examination of documents and evaluation of policies and programs, and passed inspection of 100 percent of the 2012 criteria.

“The thorough inspection process ensures that certified organizations have demonstrated their ability to deliver a positive patient experience through exceptional customer service and quality care,” said Jim Tate, President of the Commission. “I’d like to congratulate The Rehabilitation Institute of Chicago, who now represents the leading edge in best in class service to their International Patients.”

The MTC Certified mark—a “seal of approval” for hospitals treating International Patients—provides the benchmark for optimal patient service experiences. By looking to organizations with the MTC Certified seal, patients, embassies, medical travel facilitators and providers can reduce their risk in selecting a suitable hospital for the delivery of needed medical care.

“RIC is honored to receive Medical Travel Commission certification acknowledging excellence for care of patients from around the world,” said Rebecca Brashler, LCSW, Director, Global Patient Services at RIC. “RIC’s unique model of rehabilitation care integrated with state-of-the-art science advances ability for thousands of adults and children from around the globe each year. This “best in class” certification will allow RIC to amplify its reach to care for even more patients in need of quality rehabilitation.”

MTC’s certification criteria and its design for a certification inspection process have been thoroughly researched and vetted, taking into account the industry Best Practices and available standards, and comparing certification processes in other industries and other countries. The inspection process is designed to rigorously compare organization practices against the special needs of International Patients, including their communication and clinical needs.

About The Medical Travel Commission

The Medical Travel Commission (MTC®) is an independent organization dedicated to improving service to International Patients who travel for medical care. Its mission is to set standards for service excellence to International Patients by creating a credible, sustainable certification program. The certification requirements are based on widely accepted industry standards and best practices and involve the work of many experts with input from a variety of stakeholders throughout the health care and medical travel industry. The MTC is the only certification body for International Patient Programs led by healthcare professionals who have personally provided health care around the globe. More information on MTC and MTC Certified® organizations is available at www.MedicalTravelCommission.com or by contacting info@medicaltravelcommission.com. “MTC®” and “MTC Certified®” are registered marks of the Medical Travel Commission.

About the Rehabilitation Institute of Chicago

The Rehabilitation Institute of Chicago (RIC) is the nation’s #1-ranked provider of comprehensive physical medicine and rehabilitation care to patients from around the world. Ranked #1 by both U.S. News and World Report and the U.S. National Institutes of Health, RIC holds an unparalleled market distinction.

With a record eight multi-year, multi-million dollar federal research designations awarded and funded by the National Institutes of Health and the Department of Education’s National Institute of Disability and Rehabilitation Research in the areas of spinal cord injury, brain injury, stroke, neurological rehabilitation, outcomes research, bionic medicine/rehabilitation engineering research, and pediatric orthopedics, RIC operates the largest rehabilitation research enterprise in the world.

RIC also operates its 182-bed, flagship hospital in downtown Chicago, as well as a network of more than 40 sites of care distributed throughout the Midwest, through which it delivers inpatient, day rehabilitation, and outpatient services.

Founded in 1954, RIC has been designated the “#1 Rehabilitation Hospital in America” by U.S. News & World Report every year since 1991. RIC sets the standard of care in the post-acute market through its innovative applied research and discovery programs, particularly in the areas of neuroscience, bionic medicine, musculoskeletal medicine and technology transfer. For more information, go to www.ric.org.

Journalists contact: mediarelations@ric.org, 312-238-4571.

All others contact: webmaster@ric.org.