RIC Billing & Insurance Information
Hospital billing is often confusing for patients and their families. At the Rehabilitation Institute of Chicago (RIC), we try to make it as clear and easy to understand and work with you every step of the way.
If you have questions about your bill or wish to request an itemized bill, call RIC Patient Financial Services at 312-238-6039.
We recognize that the financial aspects of your hospitalization can be confusing. During the admitting process, your RIC admitting representative will discuss with you the financial aspects of your stay at RIC. In addition, you will have a RIC patient financial services representative to answer any individual billing questions you have.
RIC bills for all services as an outpatient hospital visit, including your RIC physician visits. It is important that you understand your insurance plan coverage and how this may affect your out-of-pocket expenses, including co-pays and deductibles.
Because physician services are billed separately, you should expect to receive two separate bills for each visit with an RIC physician. Physician bills will come under the heading "RIC Medical Services" and will contain the professional services that were provided. The second bill will be from RIC and will contain technical charges for use of the facility.
The sum of these two (2) bills will equal the total charge of the office visit. You are not being double-charged.
Frequently Asked Questions about Billing & Insurance:
What portion of the bill will I be responsible for paying?
You are responsible for full payment of all services which are not covered by your insurance plan. This includes any applicable deductibles or co-payments which may apply to the specific benefit period.
You may receive separate bills for services provided by health care professionals affiliated with RIC. Some medical staff members may not be participating providers in the same insurance plan as the network of RIC.
As a result, you may have a greater financial responsibility for services provided by those individuals at RIC that are not under contract with your health care plan. You should direct your questions regarding coverage or benefit plans to your health care plan and/or your certificate of coverage.
If RIC is an out-of-network provider, you may experience greater out of pocket expenses for medical services.
What will my insurance company pay for?
Your insurance, including Medicare and Medicaid, may cover services and supplies which are deemed medically necessary. Because every insurance plan is different, we recommend that you talk with your employer or your insurance agent to better understand your coverage, particularly special requirements or restrictions.
Will RIC bill my insurance company directly?
As long as you have provided the necessary information upon admission or registration, RIC will bill your insurance provider directly for hospital reimbursement. You will then receive a bill only for the amount not expected to be paid by your insurance provider.
What methods of payment may I use to pay my bill?
For your convenience, we accept cash, check, American Express, VISA, MasterCard or Discover.
If you have questions about your bill or wish to request an itemized bill, call Patient Financial Services at 312-238-6039.
As a caring member of the healthcare community, the Rehabilitation Institute of Chicago (RIC) has a charity care policy to provide eligible patients financial assistance for medically necessary care. Charity care is available to persons who meet RIC's financial criteria based upon the United States Department of Health and Human Services Poverty Guidelines with respect to family size compared to household adjusted gross income.
Patients are required to cooperate in securing all other sources of income from third-party resources before a financial assistance program determination can be made.
All RIC patients may apply. However, not all patients and/or services may be eligible.
To Apply for Charity Care:
Once you have completed the entire application and have all of the requested information, please return to:
Rehabilitation Institute of Chicago
Patient Financial Services Department
Financial Assistance Program
345 East Superior Street
Chicago, IL 60611
Upon receipt of your application, we will consider it as soon as possible.
For further information on RIC's charity care program, please contact Patient Financial Services at 312-238-6039.